App name: Listen Repeat
Developer: Everyground Co., Ltd.
For Google Play listing

Account and Data Deletion Guide

Users may request account deletion at any time, and associated learning data is deleted immediately. Review the steps below and the data that is deleted or retained.

How to request account deletion

Choose the method that is easiest for you. We provide buttons and paths so you can delete your account from a visible place.

STEP 1
Request in the app

Listen Repeat app > Settings > Delete account

When logged in, following the path submits the request immediately and deletes linked learning data and cloud materials.

STEP 2
Request via web dashboard

https://listen-repeat.com/dashboard/account/delete

Log in to the web dashboard and use the "Delete account" button in the left menu. All data is removed just like on mobile.

Go to dashboard
Data types retained or deleted and retention periods
Deleted immediately
Deleted as soon as account deletion is complete.
  • Account email/login identifier

  • Wordbooks, study notes, AI scripts, bookmarks, and memos created in the app/web

  • Audio/doc files uploaded by the user, shared links, and player history

  • App settings and synced data between PC and mobile

Deleted data is also securely removed from backups on a regular basis.
Legal retention
Items that require additional retention
  • Payment/subscription receipts and refund records

    Retained for 5 years · Transaction evidence required under e-commerce and tax laws

  • Customer support inquiries and complaint records

    Retained for 3 years · To document dispute resolution

  • Access records and error logs (including IP)

    Retained for 3 months · Security and incident response under communications secrecy law